Privacy Policy
Last updated: 04/12/2024
Introduction
At Wandr, we prioritize the protection of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, including our website. It also informs you of your rights regarding your personal data and how to contact us.
Data Controller and Contact Information
The Data Controller responsible for processing your personal data is:
Wandr Travel Limited
6 Hanbury House, 28 Regents Bridge Gardens
SW8 1HE London
United Kingdom
For any questions or to exercise your data protection rights, please contact us at info@justwandr.com
Data Collection and Usage
We collect personal data to provide and improve our services. The types of data we collect include:
- Account Information: When you create an account, we collect your name, email address, and password.
- Booking Details: Information related to your bookings, such as selected activities, dates, and preferences.
- Payment Information: Payment details are processed securely by our payment service providers.
- Usage Data: Information about how you interact with our website and app, including IP address, browser type, and pages visited.
- Location Data: With your consent, we may collect location information to provide location-based services.
Legal Basis for Processing
We process your personal data based on:
- Contractual Necessity: To fulfill our contract with you, such as processing bookings.
- Legal Obligations: To comply with legal requirements, including financial regulations.
- Legitimate Interests: To improve our services and ensure security.
- Consent: For specific purposes, such as marketing communications, where you have provided consent.
Data Sharing and Disclosure
We may share your data with:
- Service Providers: Third parties that assist in delivering our services, such as payment processors and IT support.
- Activity Providers: Partners who offer the activities you book through our platform.
- Legal Authorities: When required by law or to protect our rights.
We ensure that any third parties we engage adhere to data protection standards.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct any inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Limit the processing of your data in specific circumstances.
- Data Portability: Receive your data in a structured, commonly used format.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Withdraw Consent: Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at info@justwandr.com
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, informing you via email.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@justwandr.com